monte Terms of Use

Account Opening and User Eligibility

To open an account on monte, you must be at least 18 years old and legally permitted to access online gaming in your jurisdiction. We require a valid email address, a password, and completion of identity verification. Identity verification on monte involves submitting your full legal name, date of birth, government ID number (KTP for Indonesian residents), and address confirmation via a recent utility bill or government document.

We at monte reserve the right to reject account applications or close accounts that we reasonably believe violate these terms or applicable law. If we close your account, we will return any remaining balance to your nominated withdrawal method within standard processing times.

You are responsible for keeping your monte account credentials confidential. If you believe your account has been compromised, contact our support team immediately. We are not responsible for unauthorized access if you have failed to protect your password.

Deposits, Withdrawals, and Balance Management

We at monte accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are credited to your monte account balance immediately upon settlement of the payment transaction. Your account balance is held in our name on behalf of all users and is segregated from our operating funds.

When you request a withdrawal on monte, funds are processed back to your original deposit method. Withdrawal requests are subject to account verification and anti-money-laundering compliance checks. We do not guarantee specific withdrawal timeframes; processing depends on your financial institution and current queue volume. Typical e-wallet withdrawals (mobile banking, local payment, online payment, e-wallet, mobile banking) may settle within minutes to hours. Bank transfers process within standard banking windows.

We at monte may decline withdrawal requests if we reasonably suspect fraud, money laundering, or breach of these terms. In such cases, we will notify you and provide an opportunity to respond before final denial.

Deposit method

local payment, online payment, e-wallet, mobile banking, local payment, online payment, or bank transfer (e-wallet, mobile banking, local payment, online payment).

Settlement time

E-wallets typically settle within minutes. Bank transfers within standard banking windows.

Withdrawal eligibility

Your account must pass verification and anti-money-laundering checks before withdrawal is approved.

Balance security

Your monte balance is held in segregated trust accounts and is not used for our operating expenses.

Market Settlement and Disputes

We at monte settle markets based on official results from governing bodies—PSSI for Liga 1, ASEAN Football Federation for Piala AFF, UEFA for Champions League, and respective operators for other competitions. Once an official result is published, we settle affected markets automatically within minutes. If an official result is disputed or corrected, we update our system and recalculate settlements accordingly.

If you believe a market was settled incorrectly on monte, you may contact our support team with evidence of the official result. We will review your dispute and, if we find an error, correct the settlement and update your balance. Disputes must be raised within seven days of settlement.

We at monte do not adjust outcomes based on player opinion, statistical analysis, or post-match controversy. Our settlement is final once the official governing body confirms the result.

Bonus Terms and Offers

Promotional offers on monte may include welcome bonuses, reload bonuses, or seasonal promotions. Any bonus on monte is subject to specific terms—typically a playthrough requirement, eligible game categories, and time limits. We will clearly display bonus terms when you are eligible to claim an offer on monte.

Bonuses cannot be withdrawn as cash; they are credited as bonus balance and must be played through before converting to withdrawable funds. If you close your monte account, any unclaimed or unplayed bonus is forfeited. We reserve the right to withdraw a bonus if we detect breach of bonus conditions (such as bonus abuse or prohibited betting patterns).

No bonus amounts are guaranteed. We at monte may modify or cancel promotional offers at any time at our sole discretion.

Restricted Betting and Account Closure

We at monte enforce restrictions on certain betting patterns. Hedging bets (placing contradictory bets to guarantee a payout regardless of outcome), layoffs (using external bookmakers to offset our position), and suspicious account activity may trigger review or account closure on monte. If we close your account due to breach of these restrictions, we will return your remaining balance.

We also prohibit account sharing, use of automated betting software, and betting during market suspensions. If you attempt to circumvent our systems on monte, we reserve the right to close your account and forfeit any outstanding balance.

You may request account closure at any time on monte. Once closed, your account cannot be reopened. We will return any remaining balance to your nominated withdrawal method.

Liability and Disclaimer

We at monte provide our platform on an "as-is" basis. We do not guarantee uninterrupted service, error-free outcomes, or specific performance. You use monte at your own risk. To the extent permitted by law, we exclude all warranties, express or implied, regarding your use of monte.

We are not responsible for losses resulting from system outages, payment delays, or technical errors—except where we have negligently caused such loss. We are also not responsible for third-party services (payment providers, internet providers, device manufacturers) that are beyond our control.

Our total liability to you for any claim arising from monte is limited to the amount you have deposited into your account. This limitation applies to all claims—whether contract, tort, or statutory.

We at monte are committed to fair settlement, secure payment handling, and transparent terms. Our success depends on your confidence in our platform.

Jurisdiction and Governing Law

Our services on monte are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited. Users accessing monte from jurisdictions where gaming is restricted or prohibited do so at their own legal risk; we accept no responsibility for your compliance.

These terms are governed by the laws of the jurisdiction in which monte is registered. Any legal disputes arising from monte are subject to the exclusive jurisdiction of courts in that location. You agree not to initiate legal action outside that jurisdiction.

If any provision of these terms is found unenforceable, we will modify it to the minimum extent necessary to make it enforceable. All other provisions remain in effect.

Data Protection and Privacy

We at monte collect and process your personal data—email, identity documents, payment details—to operate your account, process deposits and withdrawals, comply with anti-money-laundering law, and prevent fraud. We do not share your data with third parties except as required by law or to process your payments (payment processors, banks).

We encrypt your data in transit and at rest. We retain personal data for as long as your account is active and for a period thereafter to meet legal and operational requirements. You may request access to or deletion of your data, subject to legal retention obligations. For detailed privacy practices, see our Privacy policy

Contact and Support

If you have questions about these terms or need support regarding your monte account, contact our team via live chat or email. Response times vary; we aim to address queries within standard business windows.

We at monte reserve the right to modify these terms at any time. Changes take effect upon posting on our website. Your continued use of monte after a change means you accept the updated terms. If you do not agree with a modification, you may close your account.

Last updated: May 2026. These terms apply to all users of monte as of this date.